Fitness Equipment Repair in Jacksonville

Josh is a consummate professional Nov 7, 2025

Josh is a consummate professional - that's pretty rare these days. He was very responsive and always prompt. Josh helped us repair our Sole F80 treadmill. I highly recommend Fitness Machine Technicians!!

Len ONeill

Highly recommend for your fitness equipment repair needs Aug 21, 2025

Excellent service on our Horizon treadmill. Josh responded quickly to my service request, ordered the part and set up an installation appointment. He arrived on time and efficiently replaced the belt and checked out the control panel. Highly recommend for your fitness equipment repair needs.

Donna and Mike E

His inspection was thorough Apr 23, 2025

Josh contacted me quickly and scheduled an inspection of our treadmill for the following day. His inspection was thorough, and he replaced the part that failed within the next week. As part of the repair and inspection, he cleaned and lubricated the belt bed. He encouraged questions and gave instruction on how I can help maintain the treadmill between servicings. Thanks, Josh!

Michael Dubyak

They Are Great Jan 22, 2025

We have used FMT now twice on our Peloton Bike+. Both times they diagnosed the issue and resolved same day. They are great. Both times were courteous, on time, communicated well, and provided great value. Highly recommend. Our tech was Josh Hood.

Josh Stanley

Persistence Pays Off! Mar 28, 2024

March 9, 2024 Persistence Pays Off! I recently had an experience with Josh H. Initially, I was very disappointed when he didn't quite hit the mark during his first visit to repair my treadmill. However, what followed was a commendable display of dedication and commitment. The first repair attempt left me with more bad issues and a totally non-functioning treadmill. The minor hiccups that I used to have had turned into a major concern: What will I do with a very expensive "dead" treadmill that weighs over 350 lbs?! Frustrated, I reached out to Josh H. again, hoping for a better outcome. To my surprise, he called me up and scheduled me right away, and returned promptly, armed with a renewed determination. This time, he dove into the problem with a meticulous approach. He diagnosed the treadmill thoroughly, addressing not only the existing issues but also ensuring that every component was functioning optimally. Despite the initial setback, I appreciate his commitment to making things right. He took the time to explain the repairs and ensured I understood the steps taken. While the treadmill isn't flawless yet, and I am still waiting for a cable replacement part to fix the incline issues, I am confident that with his continued effort, my treadmill will soon be back to its peak performance. In summary, Josh H. demonstrated resilience, professionalism, and a genuine desire to rectify his initial misstep. For his unwavering commitment and the progress made, I give him 4 out of 5 stars for now. With a little more fine-tuning, he will undoubtedly earn that elusive fifth star from me. Kudos to you, Josh! Thank you. Latest Update: March 28, 2024 Exceptional Service Recovery and Professionalism! I had the pleasure of working with Josh H., a professional fitness machine technician. While the initial service encounter had a hiccup, I am thoroughly impressed by the way he handled the situation and went above and beyond to rectify it. Background: I had requested maintenance for my home gym equipment, and unfortunately, there was an oversight during the first visit. However, what truly sets Josh apart from everybody else is his commitment to customer satisfaction. Mistake Turned Opportunity: When I pointed out the issue, he immediately acknowledged the mistake and apologized sincerely. Instead of making excuses, he took ownership and assured me that he would make things right. His humility and professionalism were commendable. Third Visit: Josh H. arrived promptly, well-prepared with a cheery smile and a positive attitude. He finally installed a brand-new incline cable set, the last and final piece that would correct the treadmill's incline feature malfunction. He performed additional checks to ensure everything was in optimal condition. His attention to detail was remarkable. Superb Workmanship: The repair work was flawless. Josh not only fixed the original issue but fine-tuned other components, enhancing the overall performance of the machine. His expertise and dedication were evident throughout the process. Refusal of Final Payment: To my surprise, when it came time for payment, Josh refused to accept any additional compensation. It was obviously clear that his priority was customer satisfaction, and ensuring the machine worked perfectly was his reward. This level of integrity is rare and truly praiseworthy. Conclusion: In a world where service providers often prioritize profits over quality, fitness machine technician Josh H. stands out as a shining example of professionalism, accountability, and exceptional service. And I wholeheartedly recommend his services to anyone in need of fitness equipment maintenance. Thank you, Josh, for turning a challenging situation into an outstanding experience. You've earned my trust and respect.

Ric B.

Josh Effectively Evaluated the Issue Mar 24, 2024

After weeks of trying to troubleshoot a loose connection treadmill issue, I decided to book an appointment hoping to finally fix my issue. Josh effectively evaluated the issue and pinpointed the loose connections that others could not find. He made sure all connections were proper and kept the treadmill working properly moving forward. I only wish I would have contacted Fitness Machine Technicians sooner.

Bob C

Solid experience! Jan 9, 2024

Had Josh Hood as my technician. Good dude, friendly and professional. Replaced the defective belt and cracked cover on my new treadmill. Performed the job quickly and answered all of my questions. Solid experience!

Duke Nukem

Highly recommend Fitness Machine Techs Aug 26, 2023

Highly recommend Fitness Machine Techs if you’re having any issue with your treadmill. Josh was very responsive, on time to both appointments, and thorough in ensuring my problem was taken care of. He ran into a separate issue while fixing the initial problem and took the time to make sure it was fixed as well. Great experience!

Chelsea Jansen

These guys are AWESOME and I highly recommend. Feb 11, 2023

This company is fantastic! The owner, Josh, was quick to respond to my initial inquiry. He received pictures of the damaged part on my Spinning NXT and found the replacement, ordered and reached out to schedule repair before the part even arrived. The price was very fair and transparent, communication was on point, received text and email before arrival. After the part was replaced, spent considerable time ensuring the flywheel alignment was on point and fine-tuned to perfection. Offered to come back in a week or two if I notice anything off about it. This bike runs better now than it did when I purchased it. These guys are AWESOME and I highly recommend.

James Roberts

Best treadmill repair and maintenance Dec 23, 2022

Best treadmill repair and maintenance I've ever used, great customer service.

Matthew Perry

They went above and beyond Oct 24, 2022

I would not hesitate to work with this company. They went above and beyond to do a great job for us! Thanks again!

Dorsey Hile Jr.

Very knowledgeable staff Oct 7, 2022

Very knowledgeable staff. They came to my house on time and repaired my treadmill. I highly recommend them.

Victoria Stovall

Josh was a great technician Oct 7, 2022

Josh was a great technician and was able to help out and solve all the issues with the treadmill!

Lucas Diniz

Great job Oct 7, 2022

Great job. Very short wait for an appointment and very prompt and efficient.

D Kate

Very, very prompt in getting me a quote Oct 7, 2022

Very, very prompt in getting me a quote. Extremely polite and professional. Scheduled my repair within 2 business days of my part coming in and was reasonably priced. Very happy and will use them in the future.

Catherine Lane

They Have Exceptional Great Customer Service Oct 7, 2022

I had contacted another company before contacting Fitness Machine Technicians. That company didn't return my calls or my emails. So I checked their reviews; they were awful. So I Googled other companies that could assist me. I read Fitness Machine Technicians’ reviews and they were awesome. And that sealed it with me, so I contacted them. I'm so glad I did. They have exceptional great customer service. The individual who answered my call was very patient answering questions. The technician who came to my home was very pleasant. He was very thorough putting up my treadmill. I was surprised how quickly he finished the job. I refer all my family and friends to this company. They are genuine. 😊

Arleatha Mungin

Timely, professional, and affordable Jul 23, 2022

Timely, professional, and affordable. I was up and running within the hour!

Stacey McCoy

They Are Outstanding Jul 21, 2022

We have used Fitness Machine Technicians for several repairs and assemblies. They are outstanding: always on time, fix the issue, and great with quick and easy communications.

Russ Lucas

Showed up on time Jun 10, 2022

Showed up on time. Took care to completely assess the problem, then fixed the issue and performed maintenance on the machine.

Matthew Edelman

My bike is now as good as new Jun 10, 2022

They fixed my recumbent bike. Their price was reasonable and the technician was professional. My bike is now as good as new. I would definitely use them again or recommend them to my family. Saved myself the travel, expense, and time looking for a new bike!

Karen Crews

These folks are absolute professionals. Jun 10, 2022

These folks are absolute professionals. Diagnosed the problem on my LifeFitness elliptical quickly, ordered the replacement part, and then completed the installation. Called to see if they could come earlier than scheduled. I will recommend their service!

Jim Beatty

I would highly recommend Fitness Machine Technicians May 3, 2022

I called to set up an appointment to have my treadmill serviced. The technician was on time, friendly, and very knowledgeable. The technician serviced my treadmill and told me what the problem was. I would highly recommend Fitness Machine Technicians to my friends and family.

Beverly Simmons

Got My Exercise Bike Working Like New May 2, 2022

The tech got my exercise bike working like new again.

Russell Hamrick

Great service! May 2, 2022

Prompt, courteous and knowledgeable. Cleaned and tightened the belt on my treadmill and gave me pointers on keeping it in good condition. Great service!

Barbara Moore

Great Experience! May 2, 2022

Great experience! My technician was running a little late, but kept in touch with me to let me know his progress. He did a great job evaluating the problem and letting me know the fix. A++

Amy Skursky

Very happy with the service Apr 5, 2022

Repaired my incline trainer and were able to move it to a new location upstairs. Very happy with the service.

Max Mayo

The service was great Apr 4, 2022

The service was great. Scheduling was on time, parts available and on budget. The technician was well trained and understood my equipment (NordicTrack) and all worked well when finished. I highly recommend.

Frank Cotroneo

Very professional Mar 18, 2022

They did a good job servicing our equipment. Very nice. Very professional.

Doug Mills

Josh and his team did an outstanding job Feb 25, 2022

Josh and his team did an outstanding job disassembling and reassembling an elliptical that was moved into a bedroom via a narrow hallway. Would highly recommend.

Mark Cooper

On time, efficient, and helpful Jan 17, 2022

They were on time, efficient and had good suggestions. I would call them again.

Judith Johnson